About Us
Our history
Established in July 2022, Pro Techs Now, an IT solutions provider, grew with a deep-rooted passion for empowering small businesses with the tools to navigate the complex landscape of technology, Founder, Kim Bassett, embarked on a journey to fill this crucial gap in the market.
Having honed her skills over two decades within various sectors of the IT industry, including K-12 and Higher Education, Corporate, and Start-Up businesses, Kim possessed a wealth of experience and expertise she identified the pressing need for accessible and tailored IT support for small businesses that lacked the resources to maintain a full-fledged IT department.
At the helm of Pro Techs Now, Kim envisioned more than just a service provider; she saw an opportunity to revolutionize the way small businesses approached technology. Recognizing the escalating cyber security risks that threatened businesses of all sizes, she made it her mission to arm her clients with the knowledge and tools necessary to safeguard their digital assets.
Through relentless dedication and a customer-centric approach, Pro Techs Now quickly gained recognition as a trusted partner for small businesses seeking reliable IT solutions. Kim's unwavering determination to bridge the gap between technology and small business owners earned her the respect and admiration of her peers.
The mission is simple: empowering small businesses across industries to harness the power of technology securely and competitively. With Kim's vision and leadership at the helm, the legacy of Pro Techs Now remains one of innovation, empowerment, and unwavering commitment to client success.
FAQ
- What payment system do you use?
- We use Freshbooks for invoicing and Stripe to securely collect payments
- How do you charge for your Help Desk as a Service?
- It truly depends on your organization. We want you to be fully covered and affordable so we help you do what you do best without the hinderance of technology woes.
- I have questions.....
- Give us a call because we probably have some answers to those questions